The Dutch challenger bank was struggling to achieve a high coverage of merchant reconciliation such as merchant name, logo and payment category, with low costs. Thanks to TapiX, bunq’s data coverage has increased by 300%. Since then, Tapix is a key element of bunq’s data-driven super-app.
bunq is a European challenger bank based in Amsterdam and one of the world’s first mobile-only banks. bunq allows its customers to set up bank accounts, make payments, split checks, and transfer funds to friends all from a single mobile app. bunq has quickly risen in popularity since its start in 2015 and has expanded to all EU countries. bunq’s mission is to provide its customers with the best possible mobile banking experience. bunq is constantly innovating and expanding its features to meet the needs of its growing customer base. bunq is the future of banking.
People are looking for a clear idea of what they spent and where. It’s so much easier for people to understand their spending habits when they can visually see what’s happening. While looking for a solution to this, we found TapiX. They’ve helped us give people a much better insight into their spending, and we’ve saved a tonne of time in the process. Using TapiX gave us a really high-quality product, in a very short period of time.Tom Bilske. Product Owner at bunq
The challenger bank was looking to extend its product offering with a digital service that helps customers get a better overview of their day-to-day spending. The customer is at the heart of everything we do, and we are always looking for ways to improve their experience. Our new digital service is designed to help customers track their spending and find ways to save money. We are confident that this will be a valuable addition to our product offering and will help us to better serve our customer base.
At a time when customer trust in banks is low, challenger banks have been shaking up the industry with their customer-centric approach. Since bunq is a challenger bank, they are looking to extend its product offering with a digital service that helps customers get a better overview of their day-to-day spending. The service will provide customers with insights into their spending patterns, as well as tips on how to save money. It will also offer the ability to set budgets and track progress over time. By providing customers with this valuable information, the challenger bank hopes to build deeper relationships with its customer base and further solidify its position as a trusted provider of financial services.
To read more about how TapiX helped bunq get the best out of their app, download the pdf.